HAWAII PUBLIC HOUSING AUTHORITY
"On August 9th 2023, the Hawaii Public Housing Authority launched an emergency website for tenants and the public to access during and after the Maui Wildfires to ensure they have access to critical resources and information. The wildfires caused significant damage to the island, leaving many without homes and necessities. By creating a centralized location for tenants to access information on assistance programs, temporary housing options, and recovery efforts, the Hawaii Public Housing Authority aims to provide crucial support to those affected by the tragedy. This website serves as a crucial resource in ensuring that tenants are well-informed and supported as they navigate the aftermath of the wildfires."
Statement from the hawaii public housing authority executive director:
“My team and I are heartbroken and shocked by the losses caused by the Maui fires. On behalf of our agency and staff, I extend our deepest sympathy to the families who lost a loved one and we pray that their hearts and souls find peace and comfort. While fire destroyed everything in its path, not even this tragic disaster can destroy our compassion, courage, and hope. The Hawaii Public Housing Authority team stands strong, supportive, and ready to assist our tenants and our community that is affected by this tragedy. We are working diligently to ensure the safety and well-being of our residents and we are committed to providing our community with the necessary resources and support during this difficult time. Together, we can overcome this challenge and rebuild our beloved community."
Hakim Ouansafi, HPHA Executive Director
Mayor Richard Bissen gives an update on fatalities and the unaccounted from the maui wildfires
The State of Hawaiʻi and Maui County have launched the Maui Disaster Support Call Center. The call center can be reached at (808) 727-1550 between 6 a.m. to 10 p.m. daily, and provides a central assistance hub for community members affected by the Maui wildfires.
RESIDENTS WHO ARE LOOKING FOR HOUSING AND FINANCIAL AID
To qualify for shelter and financial assistance, you must first register with FEMA. This can be done at a joint Disaster Recovery Center that operates daily from 8 a.m. to 7 p.m. at the University of Hawai‘i Maui College (310 W. Ka‘ahumanu Ave., Pilina Building, Kahului). You can also call 1-800-621-3362, visit disasterassistance.gov, or apply through the FEMA smartphone app. Additionally, if you did not apply for FEMA assistance yet are receiving communications, please report potential fraud by calling the disaster fraud hotline at
1-866-720-5721.
SHELTERS on maui
call center
RESOURCE FAIR
A Fire Weather Watch has been issued for Leeward Haleakala, Maui Central Valley and Maui Leeward West, effective from noon Wednesday, 8/30 through 6 p.m. Thursday.
A Fire Weather Watch means that critical fire weather conditions are forecast to occur. The National Weather Service is forecasting that trade winds will increase through the day Wednesday and will become windy and gusty overnight and Thursday, including in the Lahaina area. Rainfall will remain focused across windward slopes, with a decrease in shower activity expected Wednesday evening and Thursday.
Dry and breezy trade winds with gusts over 40 mph will produce high fire danger Thursday, according to the Weather Service.National Guard members will be positioned at observation points in high-risk areas of West Maui, Central Maui and Upcountry to monitor conditions Wednesday.
The Maui Fire Department is increasing personnel in West Maui and Central Maui on Wednesday.
A CH-47 Chinook helicopter with a 2,000-gallon water bucket has been repositioned on Maui.
The Maui Ola Resource Center will service ʻohana affected by the wildfires, with translators available on site for ʻohana seeking in-language assistance. Community partners present at the ‘ohana fairs include FEMA, Hawai‘i Red Cross, Project Vision, and more. ‘Ohana Fair information:
Until further notice, residents in these areas of Lahaina and Kula should only use bottled water or potable water provided from tankers for things like drinking, brushing teeth, ice-making, and food preparation. For potable water, please bring large water containers to:
UNSAFE WATER ADVISORY
fire weather watch
housing on maui
RESIDENTS WHO ARE LOOKING FOR SHELTER, FOOD, WATER AND NECESSITIES CAN VISIT THE FOLLOWING LOCATIONS BELOW:
The State Dept. of Human Services announced an additional 250 Air BnB units are available to displaced residents or families on Maui for 21-day stays.
Landlords, management companies, and homeowners from across the state have offered to rent more than 900 houses, apartment units and rooms immediately to the thousands of Maui residents who lost their homes to the wildfires. Of the 900-plus properties offered to date, just over half the properties are on Maui, about 30% are on Oʻahu, with 10 proposals from owners of property outside of Hawaiʻi. Nearly 80 families have been placed into housing through the Hawaiʻi Housing Finance and Development Corporation (HHFDC).
medical resources
First-aid, wound care, health and wellness checks and pharmacy services, including baby formula for all community members in need, regardless of health insurance, are available
where:Hyatt Regency in Ka’anapali
from: 9 a.m. to 4 p.m.
Lahaina comprehensive health center
from: 8 a.m. to 5 p.m.
administered by malama I Ke Ola health center, hui no ke ola pono, muliola pharmacy as well as the district health office
Kaiser Permanente will continue to provide medical services to the public at three locations in Lahaina. Pharmacy courier services will be available at all three sites,
medical and nutritional resources
A SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) REPLACEMENT BENEFIT IS AVAILABLE FOR RECIPIENTS WHO EXPERIENCED LOSS OF FOOD AS A RESULT OF THE RECENT WILDFIRES. THE REPLACEMENT WILL BE FOR THE AMOUNT OF THE LOSS, NOT TO EXCEED THE 8/2023 MONTHLY ALLOTMENT FOR THE HOUSEHOLD. REPLACEMENTS WILL BE AUTHORIZED IF REPORTED BETWEEN 8/14 THRU 9/15/2023. TO APPLY FOR SNAP REPLACEMENT BENEFITS, PLEASE VISIT THE PROCESSING CENTER IN YOUR AREA OR CALL THE PUBLIC ASSISTANCE INFORMATION LINE 1-855-643-1643.
Hawaii CARES 988 is a 24/7, free support service for help with crisis, mental health, and substance abuse. If you need mental health-related or addiction crisis support, or are worried about someone else, you can also call or text 988 (TTY 711) or visit the
National Suicide and Crisis Lifeline’s chat for free, confidential support with a
trained crisis counselor.
The Emergency Prescription Assistance Program (EPAP) helps uninsured people after disasters to be sure they still have the medicines and medical equipment they normally use to stay healthy. To enroll, call 1-855-793-7470 or visit https://aspr.hhs.gov/epap for more information from the U.S. Dept. of Health and Human Services.
intially reported on august 8th 2023. Update: august 22th, 2023
Lahaina fire:
now 90% contained. Estimated 2,170 acres.
Pulehu / Kihei fire
fire was declared 100% contained There are no active threats at this time.
Maui Fire update
Olinda fire
now 85% contained. Estimated 1,081 acres. The Maui Fire Department is assisting State Division of Forestry and Wildfire with this joint fire-fighting effort.
Kula fire
now 90% contained.
Estimated 202 acres.
Power restore in maui
Update: august 25TH, 2023
Hawaiian Electric energized a second mobile substation in Lahaina area as crews work to restore a majority of serviceable West Maui customers by this weekend and continue to safely rebuild sections of the electric grid.
Over 1,800 West Maui and Kula customers remain without power, with over 2,600 customers with unserviceable infrastructure.
When attempting to connect with loved ones in areas of low cell phone or internet connectivity, it is best to text not call. Though there is coverage in these areas, the capacity is still building, which can result in dropped calls. Maui County updates will continue to be aired daily at noon on local radio stations.
from the county of maui communications office
LANA‘I FERRY
Effective 8/28,
The Lana‘i ferry will be commence daily service connecting Ma‘alaea and Manele Bay, except for Sundays.
disaster loans
Home, Business, Physical, and Economic Injury disaster loans are available from the U.S. Small Business Administration (SBA) as a result of impacts from the Maui wildfires.
For more information please visit sba.gov/hawaii-wildfires.
for more information on SBA financial disaster assistance.
Hawai‘i Department of Commerce and Consumer Affairs will be temporarily waiving registration fees for businesses affected by the wildfires.
The waiver is in effect through 12/31/2023, and applies to fees for obtaining certificates of good standing and copies of business registrations documents filed with the division.
SCHOOLS
The State Department of Education (DOE) will be holding two meetings on Wednesday, August 30 to hear from families and community members about reopening schools. Meeting info:
For DOE resources to assist those impacted by the fires, visit: bit.ly/HIDOE-West-Maui-Resources.
Late-night access on the road to Lahaina is limited to West Maui residents, first responders, and West Maui employees from 10 p.m. to 6 a.m.
All motorists may enter from
6 a.m. to 10 p.m. daily.
The Maui Police Department will cite and tow vehicles parked at the Lahaina Bypass, where there are no-parking signs.
ROAD CLOSURES
free rides to shelters
Free Rides to Shelters After first providing evacuees with rides to the Hawai‘i Convention Center, Uber is now working with the American Red Cross to provide rides (up to $40) to people in temporary shelters or in hotels on Maui who do not have transportation options.
To redeem the discount, riders must apply the promo code “MAUI23” in the Wallet section of their Uber app prior to requesting the ride, which is valid for UberX or UberXL**.
SECTION 8 VOUCHERS
The monthly test of the all-hazard Statewide Outdoor Warning Siren System has been canceled for September 2023. The test had been scheduled for Friday, September 1 at 11:45 a.m. However, that time and date are within 15 minutes of a planned moment of worldwide prayer and remembrance for those killed or missing in the Maui wildfires.
Families who currently have a federal Section 8 Housing Choice Voucher with the County of Maui and who have been displaced by the Lāhainā and Kula fires will not lose their housing assistance.
To accommodate those families who have lost their homes to the fires, the initial term of their Section 8 voucher will be 120 days instead of the customary 60 days. The additional search time will assist with the decreased housing inventory and increased number of families searching for housing. The additional search time only applies to those families displaced by the fires.
Families who lost their homes in the fire and are needing additional time to find suitable housing
are advised to contact their Section 8 housing specialist prior to the expiration date of their voucher and request a voucher extension in writing.
An additional extension will be granted based on guidelines set by the County of Maui Housing Division and approved by the federal Department of Housing and Urban Development (HUD).
MONTHLY SIREN TEST
Funeral assistance
The Federal Emergency Management Agency (FEMA) is reviewing its policy to make sure it is helping as much as possible. Eligible funeral expenses may include the cost of a casket or urn, funeral services and transportation of the deceased and/or up to two family members into the area to identify your loved one, if that is required by state/local authorities. To request funeral assistance, you must first apply to FEMA. For more information, speak to a FEMA specialist at any open Disaster Recovery Center. You can find a Disaster Recovery Center by visiting: fema.gov/drc. You may also call the FEMA Helpline at 800-621-3362.
For those seeking information regarding loved ones or those who are unaccounted for, the Family Assistance Center (FAC) is located at the Hyatt Regency’s Monarchy Ballroom, 200 Nohea Kai Drive in Lahaina. It is open daily from 10 a.m. to 8 p.m. Agencies and organizations currently available at the FAC include:
If you are unable to locate or connect with a loved one who has been impacted by a recent disaster, and cannot visit the FAC, please call 1-800-733-2767 and select Option 4 to follow the voice prompts for "Hawaii Wildfires." Provide as much detail as possible to assist in potentially locating your missing loved one. Call volume is high and callers may experience longer wait times.
If you live on a neighbor island or the continental U.S., are the immediate family member of a person missing as the result of the Maui wildfires, and you wish to provide a DNA sample to assist, please call the Federal Bureau of Investigation Honolulu Division at (808) 566-4300.
DNA samples are only for identification of wildfire victims and survivors, and will not be stored or used for any other purpose. In some cases, this information may be the best way to determine identification with regards to the destructive nature of the wildfires.
The Family Assistance Center has received reports about Maui community members receiving calls from individuals or organizations claiming to be with “DNA Services.” These telephone calls are scams, and anyone receiving them should hang up immediately and report them to the Maui Police Department’s non-emergency number at (808) 244-6400.
family assistance center
transportation services
update: August 25th 2023
The County of Maui Division of Motor Vehicles and Licensing’s Lahaina Satellite Office will be available daily:
The Maui County Division of Motor Vehicles and Licensing office at
These weekend appointments are available
and are reserved for individuals completing a single transaction for themselves. Walk-ins will be available
for wildfire survivors. To make an appointment, visit bit.ly/MauiDMVbooking. For more information, call (808) 270-7363.
FEMA OPENS DISASTER RECOVERY CENTER ON MAUI
update: August 17th 2023
Maui residents affected by the recent wildfires can apply for federal disaster assistance at a joint Disaster Recovery Center
Speak to FEMA specialists, get help registering for disaster assistance, connect with voluntary organizations and have access to federal and state resources. You can also visit www.fema.gov/disaster/4724, call 800-621-3362, or apply through the FEMA smartphone application.
distribution sites on maui
update: August 31st 2023
where to donate on maui
update: August 31st 2023
planning A MAJOR DONATION OF SUPPLIES OR SERVICES?
contact:
1) HAWAII EMERGENCY MANAGEMENT AGENCY
2) AMERICAN RED CROSS
looking for someone?
If you need assistance locating a missing loved one due to the current disaster:
warning from the department of commerce and consumrs affairs
update: August 17th 2023
Recent news and social media have relayed horrifying stories regarding the unconscionable conduct of some individuals, both in and out-of-state, attempting to profit from the tragic Lāhainā events. According to sources, these people have been cold-calling landowners in an attempt to purchase properties from those injured and to take advantage of their vulnerable situation. The Hawai‘i Real Estate Commission mourns along with the rest of the state and will not stand for this type of predatory conduct.
“The Commission is here for the people of Hawaiʻi, to protect the public in its real estate transactions and we intend to enforce this statutory mandate. Any exploitative acts taken by Hawai‘i licensed or non-licensed individuals will be firmly handled to the full extent of the law. A’OLE! (no!),” states Real Estate Commission Chairperson Derrick Yamane.
As a stern reminder to all licensees, the conduct of licensees, as contained in the Hawaiʻi Administrative Rules, require them to fully protect the general public in its real estate transactions. This rule requires licensees to report any and all conduct of unscrupulous individuals to the Hawaiʻi Real Estate Commission or the Regulated Industries Complaints Office (RICO).
Further, “the licensee shall protect the public against fraud, misrepresentation, or unethical practices in the real estate field,” and “endeavor to eliminate any practices in the community which could be damaging to the public or to the dignity and integrity of the real estate profession.” Finally, “the licensee SHALL assist the commission in its efforts to regulate the practices of brokers and salespersons in this state.”
We encourage all members of the public receiving unscrupulous offers to gather as much information as possible on the offending persons and take particular note of the name, place of business, telephone number, and address of those unwanted solicitors and report it to the RICO Consumer Resource Center at 808-587-4272, rico@dcca.hawaii.gov, or the Commission office at 808-586-2643, hirec@dcca.hawaii.gov.
health advisory
Currently, the disaster area is restricted to authorized personnel only. At this time, media and residents are not allowed in the disaster area as significant hazards exist. For those accessing areas outside of the disaster area, the county urges individuals to continue to avoid all burn areas and do not enter any areas where structures were burned until you receive a clearance from authorities.
Dangers include ash that may contain toxic and cancer-causing chemicals including asbestos, arsenic, and lead and debris including broken glass, exposed electrical wires, nails, wood, plastics, and other objects. Unstable buildings and structures may contain hazardous materials and could collapse causing injury. For those who can return to their properties County officials urge all individuals to utilize Personal Protective Equipment (PPE) For more recommendations regarding PPE, including masks and associated hazards, go to bit.ly/WestMauiCaution
Recovery and other emergency response operators have been instructed to report any stray animal sightings to the Maui County Emergency Operations Center. The information will then be provided to Humane Society experts, so they can safely support the reported animal(s). The Maui Humane Society continues to search the perimeters of the affected area.
update: August 16th 2023
QUESTIONS?
Hawaii Emergency Management Agency (HI-EMA) has activated a Joint Information Center (JIC) in support of media operations regarding the August 2023 wildfires in Maui and Hawai‘i counties.
The JIC will handle all media inquiries for HI-EMA and the Hawaii National Guard, which includes state-level inquiries and interview requests.
Please call 808-636-8955 or direct inquiries to HawaiiEMA@hawaii.gov.
The JIC enables HI-EMA to bring together public information resources from other Hawaii state agencies and provides a single point of contact for media inquiries.
Hawaii Emergency Management Agency
HAWAII PUBLIC HOUSING AUTHORITY
1002 North School Street, Honolulu, Hawaiʻi 96817
Phone: (808) 832-4682
The Hawaii Public Housing Authority provides housing assistance and programs free from discrimination.